Western Australia has announced every household with a Synergy account will receive a $500 power credit to offset future Synergy overcharging.
As a State owned electricity supplier, the Government has reacted strongly to scandalous news that customers have been bent over the proverbial to the tune of $40m clams.
Importantly, the credit may ONLY be used to cover overcharging and not your usual electricity bill.
A source close to Western Australia told The Times that power credit was pragmatic. Adding,
“Yeah look, it’s probably not wise to promise it won’t happen again, so the Government thinks the power credit is a more elegant solution. $500 should cover you for at least another 4 bill cycles of overcharging”
We spoke to an affected Synergy customer who told The Times,
“WTF, every bill is overcharging in my view. I won’t let the kids touch the air conditioner remote anymore. Man, I hate Synergy”
Customers can now have the peace of mind that they will not suffer any financial setback due to overcharging. However, critics say this credit is just a bandaid solution.
One such critic told The Times that the money would be better off spent figuring out how tf they allowed people to continue paying closed accounts. Adding,
“You wonder why these companies push so hard for direct debit. They want you to forget and reap the benefits later on. A credit is nice for households but not overcharging in the first place would be better, I think we can all agree”
He raises a valid point.
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